Freshservice is an AI-powered, unified IT and employee service management solution that is simple to use and easy to scale. It provides the capabilities required for managing IT services and extends to non-IT teams as well. This all-in-one solution helps streamline IT processes, keep assets in check, and empower teams to collaborate and communicate in their channels of choice. Today, it’s also adopted by Finance, HR, Legal, Operations, and other teams to enhance employee experience, agent productivity, and service delivery.