When an incident fires, Port agents respond immediately. Suggesting first-response playbooks based on real-time service data, correlating signals across your SDLC to identify root cause, and auto-generate RCA reports for the relevant team. You define exactly what agents can and can’t do autonomously, with sensitive actions routed through human approvals before execution. On-call teams stay in control; Port handles the work that used to wake people up at 3am.