AI is rapidly being introduced into SRE and CloudOps workflows, often with promises of full autonomy and self-healing systems. In real production environments, however, security controls, compliance requirements, and shared accountability make such claims unrealistic and, in many cases, unsafe. This session separates hype from reality by examining how AI is actually being used today in SRE and CloudOps, and where it delivers real value.

Through practical examples, we’ll explore how AI can reduce alert noise, accelerate root cause analysis, and standardize operational decision-making, while keeping humans firmly in control through approvals, RBAC, and auditability. The focus is on production-ready, DevSecOps-aligned patterns that improve reliability without compromising security or ownership.