AI is moving from pilots to production as agents become a second workforce inside modern organisations. In this keynote, Piers Linney explains what that actually looks like in practice. Not theory. Not hype. Real deployment.

Drawing on work with SMEs through to FTSE-100 organisations, Piers shows how AI agents are already running sales, support, operations and analysis at scale. They work 24/7, integrate into existing systems, and deliver measurable ROI in weeks, not years.  He covers where AI genuinely creates value, where it does not, how to move beyond pilots and board decks, and how to deploy AI as operational infrastructure rather than experimental tooling.

This is a practical roadmap for leaders ready to deploy digital colleagues now.