In this keynote, Amit Thawani, CIO for Insurance, Pensions & Investments at Lloyds Banking Group, will explore how data and AI are reshaping the future of financial services and enabling LBG to deliver hyper-personalised, secure, and intuitive experiences for millions of customers. As the UK’s only integrated financial services provider, LBG is uniquely positioned to leverage its scale—over 22 million digitally active customers and one of the largest data sets in the country—to unlock opportunities that go beyond traditional banking. Amit will share how the Group’s £4bn technology and data investment and partnerships with leading platforms have accelerated the deployment of Generative AI and Agentic AI systems, transforming everything from mortgage journeys to investment advice.