In this session, Robbie Jerrom (Senior Principal AI Strategist) and Ed Hoppitt (Director in Red Hat's Business Value Practice) will explore why increasingly customers are looking to smaller, not larger models for their AI investments. They'll cover a number of real world customer examples as well as how Red Hat has used it's own technology to see a return on investment in under 12 months, transforming the way they scaled out their technical support services.